What role does the human touch play in the digital age?

Aired: 1/2/2014 | 0:08:08 | Clip
In a digital age that creates more automated services at ever lower prices, how can we retain the value of human work and relationships? Hari Sreenivasan ponders this with computer scientist Jaron Lanier, author of "Who Owns the Future?", and Andrew McAfee from MIT's Center for Digital Business at the Sloan School of Management.