Skip to main content
Back to Show
PBS News Hour

How patients are using AI to fight denied insurance claims

As health insurers increasingly rely on artificial intelligence to process claims, denials have been on the rise. In 2023, about 73 million Americans on Affordable Care Act plans had their claims for in-network services denied, and less than 1% of them tried to appeal. Now, AI is being used to help patients fight back. Ali Rogin speaks with Indiana University law professor Jennifer Oliva for more.

Support Provided By
Season
December 15, 2025 - PBS News Hour full episode
57:46
December 15, 2025 - PBS News Hour full episode
December 14, 2025 - PBS News Weekend full episode
26:45
December 14, 2025 - PBS News Weekend full episode
December 13, 2025 - PBS News Weekend full episode
26:45
December 13, 2025 - PBS News Weekend full episode
December 12, 2025 - PBS News Hour full episode
57:46
December 12, 2025 - PBS News Hour full episode
December 11, 2025 - PBS News Hour full episode
57:46
December 11, 2025 - PBS News Hour full episode
December 10, 2025 - PBS News Hour full episode
57:46
December 10, 2025 - PBS News Hour full episode
December 9, 2025 - PBS News Hour full episode
56:45
December 9, 2025 - PBS News Hour full episode
December 8, 2025 - PBS News Hour full episode
56:45
December 8, 2025 - PBS News Hour full episode
December 7, 2025 - PBS News Weekend full episode
24:09
December 7, 2025 - PBS News Weekend full episode
December 6, 2025 - PBS News Weekend full episode
24:09
December 6, 2025 - PBS News Weekend full episode
December 5, 2025 - PBS News Hour full episode
57:46
December 5, 2025 - PBS News Hour full episode
December 4, 2025 - PBS News Hour full episode
57:46
December 4, 2025 - PBS News Hour full episode
Active loading indicator