Up Next
Back to Show
PBS News Hour
How algorithms are used to deny health insurance claims
Federal data shows that health insurance companies denied more than 49 millions claims in 2021, but customers appealed less than 0.2 percent of them. Investigative journalists at ProPublica found that the insurance company Cigna is using an automated system to assess, and often deny, claims in bulk. Reporter Maya Miller joins Ali Rogin to discuss the findings.
Sign up now for inspiring and thought-provoking media delivered straight to your inbox.
Support Provided By
24:09
June 8, 2025 - PBS News Weekend full episode
24:09
June 7, 2025 - PBS News Weekend full episode
57:46
June 6, 2025 - PBS News Hour full episode
57:46
June 5, 2025 - PBS News Hour full episode
57:46
June 4, 2025 - PBS News Hour full episode
57:46
June 3, 2025 - PBS News Hour full episode
57:46
June 2, 2025 - PBS News Hour full episode
24:09
June 1, 2025 - PBS News Weekend full episode
24:09
May 31, 2025 - PBS News Weekend full episode
56:34
May 30, 2025 - PBS News Hour full episode
57:46
May 29, 2025 - PBS News Hour full episode
57:46
May 28, 2025 - PBS News Hour full episode