Up Next
Back to Show
PBS News Hour
How algorithms are used to deny health insurance claims
Federal data shows that health insurance companies denied more than 49 millions claims in 2021, but customers appealed less than 0.2 percent of them. Investigative journalists at ProPublica found that the insurance company Cigna is using an automated system to assess, and often deny, claims in bulk. Reporter Maya Miller joins Ali Rogin to discuss the findings.
Support Provided By
57:46
October 20, 2025 - PBS News Hour full episode
26:44
October 19, 2025 - PBS News Weekend full episode
26:44
October 18, 2025 - PBS News Weekend full episode
57:46
October 17, 2025 - PBS News Hour full episode
57:46
October 16, 2025 - PBS News Hour full episode
57:46
October 15, 2025 - PBS News Hour full episode
26:45
August 31, 2025 - PBS News Weekend full episode
26:45
April 5, 2025 - PBS News Weekend full episode
26:44
January 12, 2025 - PBS News Weekend full episode
26:45
January 11, 2025 - PBS News Weekend full episode
57:46
Israel's Prime Minister says the intense phase of the war in Gaza will end soon as Israel and the U.S. argue over weapons deliveries.
57:46
After Claudia Sheinbaum becomes the first woman to win Mexico's presidential election, a look at what that means for U.S. relations.