Back to Show
PBS News Hour
Zappos is a weird company -- and it's happy that way
At Zappos, an engaging work culture comes first; the company lavishly invests in morale. But what's the business rationale for spending generously to make employees happy? Economics correspondent Paul Solman visits the eccentric Las Vegas headquarters of Zappos, a company that's known for its devoted customer service and philosophy of self-management rather than hierarchy.
Support Provided By

26:45
September 14, 2025 - PBS News Weekend full episode

26:45
September 13, 2025 - PBS News Weekend full episode

57:46
September 12, 2025 - PBS News Hour full episode

57:46
September 11, 2025 - PBS News Hour full episode

57:46
September 10, 2025 - PBS News Hour full episode

57:46
September 9, 2025 - PBS News Hour full episode

56:44
September 8, 2025 - PBS News Hour full episode

26:45
September 7, 2025 - PBS News Weekend full episode
26:45
September 6, 2025 - PBS News Weekend full episode

57:46
September 5, 2025 - PBS News Hour full episode

57:46
September 4, 2025 - PBS News Hour full episode

57:46
September 3, 2025 - PBS News Hour full episode